Privacy Policy

We are committed to being transparent about how we collect and process your personal information:

We want you to make informed decisions about how your Personal Data is used and processed. To support this, we use various methods to keep you informed about Personal Data practices.
Where specific details are relevant, we will provide them at the appropriate time.
We welcome any questions and will clarify any limitations imposed by law. You can reach us by email at the address below: info@quantumkapitode.com

Your personal data will only be used for the purposes set out in this Policy.

We process your personal data for a range of purposes: to provide the website and connect you with third-party trading platforms (the "Services"); to improve the site; to protect our rights and interests; to maintain and deliver the Services; to meet regulatory and legal obligations; and to carry out administrative and business activities that support the use of the Services.
We also process your personal data to better understand your preferences and needs.

To exercise your rights in relation to your Personal Data, you have access to the following tools:

To exercise your rights, contact us at any time to submit a request regarding your personal data. We can modify or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will do our best to accommodate your request.

Protect Your Personal Data:

While no system can guarantee absolute security of your personal data, we are committed to employing a range of robust methods and techniques to keep it protected.
Our Privacy and Security Policy is complete.

1. The Scope?

This Policy describes the personal data the Company collects about natural persons, how that data is processed, shared with third parties, and secured.
This Policy applies to information relating to an identified or identifiable natural person. A person is considered identifiable if they can be recognised directly or through a combination of additional information the Company holds or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its management, organisation, and storage.
Our services are intended for users aged 18 and over. We do not knowingly collect personal data from anyone under 18 or permit such persons to use our services. If we become aware that personal data from a person under 18 has been collected, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, service channels, or website, we collect personal data. This may happen directly — when you provide it to us — or indirectly, through analysis of how you use our services or channels, or when we receive it from our third-party partners.

You are not required to provide personal information to the company. However, choosing not to do so may affect our ability to deliver our Services or grant you access to the website.

You are not required to provide us with personal data. However, withholding it may prevent us from delivering our Services or granting you access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information about your online activity log, traffic data (such as IP address, access dates and times, and language settings), software crash logs, browser type, and device information. This data is not personal information and cannot be used to identify you.
Personal Data we receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information provided to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data We process your personal data only when we have a valid legal basis to do so. The specific basis depends on the nature of the data and the purpose for which it is processed. We process personal data where: — it is necessary to perform a contract with you, or to take steps at your request before entering into a contract; — we are subject to a legal obligation that requires such processing; — processing is necessary to protect your vital interests or those of another person; — processing serves a legitimate interest pursued by us or a third party, provided that interest is not overridden by your rights and freedoms; — you have given your explicit consent. Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. Where providing personal data is a contractual or statutory requirement, failure to provide it may prevent us from delivering our Services or granting you access to the website. We will inform you at the point of collection whether the provision of data is mandatory and what the consequences of not providing it are. Where processing is based on legitimate interests, we have assessed those interests against your rights and confirmed they are proportionate and not overriding.

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties in the following circumstances: With service providers and business partners who assist us in operating our platform and delivering our services. These parties are contractually required to handle your personal data securely and use it only for the purposes for which it was shared. With regulatory authorities, law enforcement agencies, or other government bodies where disclosure is required by applicable law or a binding legal order. With third parties in connection with a merger, acquisition, restructuring, or sale of assets, where your personal data may form part of the transferred assets. We will notify you of any such transfer and any resulting changes to this Privacy Policy. With your consent, or at your direction, to any other third party not covered above. Where personal data is transferred to third parties located outside your jurisdiction, we take appropriate measures to ensure your data remains protected to a standard consistent with this Privacy Policy. By using our services, you acknowledge and consent to such transfers where applicable. We do not sell your personal data to third parties for their own marketing purposes.

We may share your Personal Data with third-party service providers who support our operations, including hosting and storage providers, as well as companies that analyse user experience and IP address data.
At your request, we may also share specific Personal Data with third-party trading platforms. In such cases, your Personal Data will be subject to the privacy policies of those platforms. Your data may be shared with more than one trading platform.
We may share Personal Data with related entities or business partners where doing so supports the development and improvement of our products and services.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with prospective investors, buyers, or lenders in connection with any merger, restructuring, consolidation, bankruptcy, or transfer or sale of assets involving the Company or any other entity within the group.

7. Cookies and Third-Party Services We use cookies and third-party services on our website. Some of these are essential for the site to function; others help us improve your experience, analyse usage, or deliver relevant content. Third-party service providers may set their own cookies when you visit our website. These providers operate under their own privacy policies, and we encourage you to review them. We do not control how third parties collect or use your data through their cookies. You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to the use of cookies as described in this policy.

We may use third-party services, such as advertising providers and analytics companies, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit the website. They are used to gather information about your preferences and browsing habits, improve your experience, remember your settings, and tailor the products and services shown to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies help the website recognise you as a returning user and make it easier for you to access the website again.

Types of Cookies:

We may use them based on their purpose.

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, or orders.
Your information will be shared with third-party trading platforms for 12 months. Where you consent to continued sharing, we will extend this for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Information to a Third-Party Country or International Organisation Where we transfer your personal information to recipients located outside South Africa — whether in a third-party country or through an international organisation — we do so only where appropriate safeguards are in place to protect that information in accordance with applicable data protection requirements. Such transfers may occur when it is necessary to perform a contract with you, to fulfil a legal obligation, or where we have obtained your explicit consent. In all cases, we take reasonable steps to ensure your personal information receives a level of protection consistent with that afforded under South African law. If you would like further details about the safeguards applied to any specific transfer, you may contact us using the details provided in this policy.

10. Security of Personal Data We are committed to protecting your personal data and take appropriate technical and organisational measures to safeguard it against unauthorised access, accidental loss, destruction, or disclosure. While we implement robust security controls, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continually review and update our security practices to address emerging risks. Access to your personal data is restricted to employees, contractors, and third parties who have a legitimate business need to process it. All such parties are bound by confidentiality obligations and may only process your personal data on our instructions. Where we have provided you with account credentials or you have chosen a password, you are responsible for keeping those credentials confidential. Do not share your login details with anyone. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, you directly, in accordance with applicable timelines and obligations.

We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that the security of your Personal Data will be maintained without error, nor can we accept liability for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, disclosures resulting from transmission errors, unauthorised third-party access, or other causes beyond our control.
Where required by legal or regulatory obligations beyond our control, we may be required to disclose Personal Data to third parties, including public authorities. We cannot control the level of security those third parties apply to your Personal Data in such circumstances.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of Personal Data you transmit to us online.

11. Links to Third-Party Websites

Our website contains links to third-party websites and applications. These sites and apps are not under the Company's supervision, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through third-party sites or apps.
Before accessing or using any third-party website or application, we recommend reading its privacy policy carefully and exercising caution before providing any Personal Data.

12. Modifications to this Policy We may update this Policy from time to time. Any changes will be posted on this page, and where appropriate, communicated to you directly. Your continued use of our services following any modifications constitutes your acceptance of the updated Policy. We encourage you to review this page periodically to stay informed of any changes.

Before accessing or using any third-party websites or apps we recommend, read their privacy policies first. Only share your personal data with them once you are comfortable with how it will be handled.

13. Your rights with respect to your personal information

You have the right to request that we verify the accuracy of Personal Data being processed about you, correct any inaccuracies, and delete any Personal Data we no longer require. You may also restrict the scope or types of processing applied to your personal data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, please submit a written request to the email address below.
Access Rights
We can verify whether Personal Data about you is being processed. If it is, you may access that Personal Data.
We will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would adversely affect another person's rights or freedoms, we may refuse or limit our response accordingly.
Right to Rectification
We will correct any inaccurate Personal Data. You may also request that incomplete Personal Data concerning you be completed, taking into account the purpose for which it is processed.
Right to Erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds specific to your situation, to processing based on our legitimate interests or those of a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Right to Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defence of legal rights, or to protect the rights of another individual, or where there is a substantial public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive the Personal Data you have provided to us in a structured format.
You may request that your Personal Data be transferred directly to another controller, where technically feasible. Exercising this right does not affect your right to erasure. The right to data portability does not adversely affect the rights or freedoms of others.
Right to Object
You have the right, at any time, to object to the processing of Personal Data concerning you that is based on our legitimate interests or those of a third party, including profiling based on those interests. If we cannot demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is not necessary for the establishment, exercise, or defence of legal rights, we will cease processing.
With regard to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.
Right to Withdraw Consent
You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.
You have the right to lodge a complaint with the relevant supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit the rights described in this section 13 as they apply to your Personal Data.
We will respond to requests made under your rights in section 13 within one month of receipt. Where necessary, this period may be extended by up to two months, depending on the complexity and volume of requests. We will notify you of any extension, and the reasons for it, within one month of receiving your request.
Unless otherwise provided under section 13, information provided in response to a request under these rights will be supplied free of charge. Where a request is manifestly unfounded or excessive, in particular where requests are repetitive, we may charge a reasonable administrative fee or decline to act.
Where we have reasonable doubts about the identity of the person making a request, we may request additional information to verify identity.